Faculty and Staff
On-Call After Hours Emergency: 404-413-1640.
Please follow the prompts for immediate assistance.
The Counseling and Testing Center (CTC) is open for emergencies and routine assessments from 9 a.m. – 5 p.m. on Monday, Thursday and Friday and from 9 a.m. – 7 p.m. on Tuesday and Wednesday. If you have a student in crisis after CTC business hours, please call 404-413-1640 to speak to an after hours counselor. Counseling services are free of charge and confidential following the laws of the State of Georgia.
Faculty as Helping Resources for Students
University students typically encounter a great deal of stress (e.g., academic, social, family, work and financial) during the course of their educational experience. While most students cope successfully with the demands of college life, for some the pressures can become overwhelming and unmanageable. Students in difficulty have a number of resources available to them, including friends, relatives, clergy and coaches. In fact, anyone who is seen as caring and trustworthy may be a potential resource in time of trouble.
We believe there is a powerful rationale for faculty members to intervene when they encounter distressed students: the inability to cope effectively with emotional stress poses a serious threat to students’ learning ability. As a faculty member, your expression of interest and concern may be a critical factor in helping a struggling student reestablish the emotional equilibrium necessary for academic survival and success.
Your willingness to respond to students in distress will undoubtedly be influenced by your personal style and your particular philosophy about the limits of a professor’s responsibility for helping students grow, emotionally as well as intellectually. Obviously, a student’ s openness to assistance and such situational factors as class size, length and depth of your relationship, and the location of the contact, may have a substantial effect on the type of interactions you can have with a student.
We hope the crisis consultation resources will not only help you assess what can sometimes be difficult situations, but also give you some specific ideas about what you can do when confronted with a student who is in distress.