Frequently Asked Questions

All enrolled students are eligible for a variety of services offered by the Counseling and Testing Center free of charge. These services include individual, couples and group counseling, in addition to consultations with the Mind-Body Clinic and Performance Enhancement Center. The Counseling and Testing Center services are for students only. Faculty and staff may participate in counseling as part of the Faculty and Staff Assistance Program offered through the university.
Walk-in services are available for students to meet with a counselor about their concerns Monday through Friday. Students do not need to make an appointment to consult with a counselor for the first time. Simply walk into the Counseling and Testing Center on Monday, Thursday or Friday between 11 a.m. to 5 p.m., or on Tuesday or Wednesday between 11 a.m. to 6 p.m. These consultation appointments are scheduled on the hour and some paperwork will need to be completed before meeting with a counselor. Students should come at least 30 minutes before they're hoping to be seen. During walk-in hours, students are seen on a first come, first served basis. During periods of the year when there is high demand, there may be times when consultation appointments are not immediately available, and students may be asked to wait for a period of time before being seen that day.
The consultation is likely to take approximately 30 to 40 minutes with a counselor, and students should get an idea about what type of services are recommended based on their particular concerns or situation. Many students are referred for short term individual, group or couples counseling, in addition to the Counseling and Testing Center’s Mind-Body Clinic. Other students’ needs indicate that they would best be served by a referral to a specialist off campus. Information about accessing community based providers will be provided if recommended.

The entire process of the initial consultation via the walk in service may take an hour or a little more, depending on the wait, so students should plan to arrive with enough time to complete the process before the close of the Counseling and Testing Center and before their next class or work appointment. Students will be scheduled with a counselor for the initial consultation after their paperwork has been completed. Wait times are less during the morning hours, and students can call ahead of time to find out what the current wait time for an initial consultation is before walking across campus to the Counseling and Testing Center.

Students can participate in unlimited Mind-Body Clinic sessions and workshops during their enrollment at Georgia State University. The Counseling and Testing Center also offers weekly group therapy sessions and short-term individual and couples counseling services, which are primarily scheduled on a bi-weekly basis. Students may be scheduled for up to 15 individual or couples sessions a year, depending on student need and scheduling availability, in addition to the professional judgment of the counseling staff.
Although students are asked to note any preferences in counselor assignment in their initial questionnaires, scheduling is based on a combination of clinical need, student scheduling availability and counselor availability. Thus, students cannot always be assigned to a requested counselor.
Fall and Spring Semesters
Monday, Thursday, Friday: 8:30 a.m. - 5:15 p.m.
Tuesday and Wednesday: 8:30 a.m. - 7 p.m.
Saturday and Sunday: Closed

Summer Semester
Monday - Friday: 8 a.m. - 5 p.m.
Saturday and Sunday: Closed

Spring Break
Monday - Thursday: 8 a.m. - 5 p.m.
Saturday and Sunday: Closed

Walk-in Hours
Tuesday and Wednesday: 11 a.m. – 5 p.m. (Last appointment at 4 p.m.)
Monday, Thursday and Friday: 11 a.m. – 6 p.m. (Last appointment at 5 p.m.)
During Semester Breaks: Monday – Friday: 11 a.m. – 5 p.m. (Last appointment at 4 p.m.)
Appointments are scheduled on the hour. Please come 30 minutes before the appointment time to complete paperwork.

The center offers after-hours on call counseling services for any student that feels he or she is in crisis, have been victimized or simply feel that talking with a counselor would be helpful. Students or faculty members who are concerned about another student may also utilize the service to gain support or guidance on how to be helpful to others. Our after-hours counselors can be contacted by dialing 404-413-1640 and following the prompts.

Students who are seriously and immediately feeling like they may harm themselves or someone else should call 911 or 3-3333 if on campus for immediate assistance.

The Counseling and Testing Center is staffed by a multidisciplinary team of licensed psychologists, psychiatrists, clinical social workers, professional counselors, marriage and family therapists, a nutritionist and health educators in the Mind-Body Clinic. It is also staffed by postdoctoral fellows and doctoral interns in psychology. The Counseling and Testing Center offers students free short-term, time limited therapy, whereas the Psychology Clinic is staffed by psychology graduate students and offers long-term therapy options to students and to members of the larger community for a sliding scale fee.

On Call After Hours Emergency: 404-413-1640.
Please follow the prompts for immediate assistance.