Photo of a red and white EMERGENCY sign on a hospital building.

Emergencies & After Hours

Emergency Situations
Students who have a life-threatening emergency should call 911 immediately.

On campus, call Public Safety at 404-413-3333 or 678-891-3940 for assistance 24 hours a day, seven days a week.

Students who have a mental health related concern that is not life threatening should call the Counseling Access Line at 678-891-4105 during regular office hours (Monday through Friday from 8:30 a.m. to 5:15 p.m.).

Students who are in severe distress and think that they may harm themselves or someone else should go to the nearest hospital emergency room, call 911 or contact Public Safety at 404-413-3333.

After Hours
Students who have a mental health concern that is not life threatening after regular business hours should call 678-891-4105 to reach a Georgia State University after-hours counselor. Students can also contact the Georgia Crisis and Access Line at 1-800-715-4225 any time 24 hours, seven days a week.

The Counseling Access Line is not the appropriate place to direct concerns about a life-threatening emergency. Those concerns should go directly to Public Safety at 404-413-3333.

Limits of Confidentiality: Under normal circumstances, information disclosed in counseling is strictly confidential. In emergency situations, it is sometimes necessary to disclose information for the protection of those involved (see American Counseling Association Code of Ethics, B.2.a.).